Terms of service
Last updated: August 2026
1. Introduction
Welcome to AS Mart. These Terms of Service govern your use of our website and the purchase of products through our online store.
By accessing or using our website, you agree to comply with these Terms of Service. If you do not agree with these terms, please do not use our website.
These Terms are subject to applicable laws of Pakistan and do not affect any statutory consumer rights that cannot legally be excluded or restricted.
2. About AS Mart
AS Mart operates an online retail store offering products to customers in Pakistan.
| Information | Details |
|---|---|
| Business Name | AS Mart |
| Address | 6th Road, Satellite Town, Rawalpindi, Pakistan |
| support.asmart.shop@gmail.com | |
| Phone | 0339-0109780 |
3. Use of Our Website
You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others or interfere with the operation, security or availability of the website.
You must not attempt to gain unauthorised access to our website, servers, accounts, systems or databases, or knowingly introduce malicious software or other harmful material.
4. Products and Product Information
We make reasonable efforts to ensure that product descriptions, photographs, prices and other information displayed on our website are accurate and up to date.
However, colours and appearance may vary depending on your device or screen, and minor differences may occur between photographs and the actual product.
Product availability may change without notice. If a product becomes unavailable after you place an order, we will contact you and provide an appropriate solution in accordance with applicable law.
5. Prices
Product prices are displayed on the website at the time of purchase. Prices may change from time to time, but changes will not affect an order that has already been accepted unless required by law.
Where applicable, delivery charges and other additional costs will be displayed before you complete your purchase.
6. Orders and Acceptance
When you place an order through our website, you are making an offer to purchase the selected products.
After placing an order, you may receive an order confirmation message or email. An order confirmation does not necessarily mean that the order has been accepted if further verification is required.
We reserve the right to refuse or cancel an order where there is a legitimate reason, including significant pricing errors, suspected fraud, product unavailability or other circumstances permitted by law.
If we cancel an order after payment has been taken, we will arrange the appropriate refund.
7. Payment
Payment must be completed using the payment methods made available during checkout.
Payment processing may be carried out by third-party payment providers. We do not intend to store complete payment card numbers or security codes on our own systems where payment information is processed directly by a payment provider.
8. Delivery
We aim to dispatch orders within the timeframe shown at checkout. Delivery estimates are provided as guidance and may be affected by carrier delays, weather, public holidays, incorrect addresses or circumstances outside our reasonable control.
| Delivery Service | Estimated Delivery | Price |
|---|---|---|
| Standard Pakistan Delivery | 2–5 business days | As shown at checkout |
| Express Pakistan Delivery | 1–2 business days | As shown at checkout |
| Free Standard Delivery | Eligible orders | Free where offered |
9. Returns, Refunds and Cancellations
Returns, refunds and cancellations are handled in accordance with our Return & Refund Policy .
Nothing in these Terms removes or restricts any statutory consumer rights that apply to your purchase under applicable Pakistani law.
10. Faulty or Incorrect Products
If a product is faulty, damaged, not as described or otherwise does not meet applicable legal requirements, please contact us.
Depending on the circumstances, you may have legal rights to a replacement, price adjustment or refund in accordance with applicable law.
Your statutory consumer rights are not affected by these Terms.
11. Customer Responsibilities
You are responsible for providing accurate and complete information when placing an order, including your name, delivery address, email address and telephone number.
You should also ensure that any account information you use to access our website is kept secure and confidential.
12. Intellectual Property
Unless otherwise stated, the content available on this website, including text, graphics, logos, images, design elements and other materials, belongs to or is licensed to AS Mart.
You may not reproduce, copy, distribute, modify or commercially exploit our website content without appropriate permission, except where permitted by law.
13. Third-Party Services and Links
Our website may contain links to third-party websites, payment services, delivery services, social media platforms or other external services.
We are not responsible for the content, availability, privacy practices or terms of third-party websites or services. You should review the relevant third party's own terms and policies before using those services.
14. Website Availability
We aim to keep our website available and functioning properly, but we cannot guarantee that the website will always be available, uninterrupted or completely free from errors.
We may temporarily suspend or modify parts of the website for maintenance, security, updates or other legitimate reasons.
15. Liability
Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability that cannot legally be excluded or limited under applicable Pakistani law.
We are not responsible for losses that could not reasonably have been expected at the time the transaction was entered into, subject always to your statutory consumer rights and applicable law.
16. Privacy
Your personal information is handled in accordance with our Privacy Policy .
Please review our Privacy Policy to understand how we collect, use, store and protect personal information.
17. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our website, products, services or legal requirements.
The latest version will be published on this page with the relevant "Last updated" date.
18. Governing Law
These Terms are governed by the applicable laws of Pakistan, subject to any mandatory consumer protections that apply to you.
If you are a consumer, you will continue to benefit from any mandatory rights and protections provided by applicable Pakistani law.
19. Contact Us
If you have any questions about these Terms of Service, please contact AS Mart using the details below.
| Business | AS Mart |
| support.asmart.shop@gmail.com | |
| Phone | 0339-0109780 |
| Address | 6th Road, Satellite Town, Rawalpindi, Pakistan |
These Terms are intended to operate alongside the store's Privacy Policy, Return & Refund Policy and other applicable policies. Nothing in these Terms is intended to remove or restrict rights that cannot legally be excluded under applicable consumer law.