1. Introduction

At As Mart, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we may collect, use, store and protect information when you visit our website, place an order, contact us, create an account or otherwise interact with As Mart.

2. Information We May Collect

Depending on how you use our website, we may collect information such as your name, email address, telephone number, billing address, delivery address and information relating to your orders.

We may also collect certain technical information about your use of the website, such as your IP address, browser type, device information and general website usage information.

3. How We Use Your Information

We may use your information to:

• Process and fulfil your orders.
• Arrange delivery of purchased products.
• Provide customer service and support.
• Respond to questions, complaints and enquiries.
• Process payments through relevant payment providers.
• Maintain and improve our website and services.
• Help prevent fraud, misuse and security issues.
• Comply with applicable Pakistani legal requirements.

4. How We May Process Your Information

Depending on the circumstances and applicable law, we may process your personal information when it is necessary to provide our products or services, fulfil an order or transaction, comply with a legal obligation, protect our legitimate business interests, prevent fraud or abuse, or where you have provided consent.

5. Payment Information

Payments may be processed by third-party payment providers. Depending on the payment method you use, your payment information may be provided directly to the relevant payment provider.

Where payment information is processed directly by a payment provider, As Mart does not intend to store complete payment card numbers or security codes on its own systems.

6. Sharing Your Information

We may share relevant information with trusted service providers where necessary to operate our business and provide our services.

This may include delivery providers, payment providers, website and technology providers, professional advisers or government and legal authorities where disclosure is required or permitted by law.

We do not sell your personal information as part of our normal business operations.

7. Cookies

Our website may use cookies and similar technologies to provide essential website functions, remember preferences, understand website usage and improve the customer experience.

Where required by applicable law, non-essential cookies will be handled in accordance with applicable requirements and your available privacy preferences.

8. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

9. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer support, maintaining business records and complying with applicable legal, accounting and tax requirements.

10. International Data Transfers

Some of the service providers we use may process information outside Pakistan.

Where personal information is transferred internationally, we will take reasonable steps required by applicable law to protect your information.

11. Your Privacy Rights

Depending on where you live and applicable privacy law, you may have certain rights relating to your personal information. These rights may vary depending on applicable legal requirements and exceptions.

• The right to request access to certain personal information.
• The right to request correction of inaccurate information.
• The right to request deletion in certain circumstances.
• The right to request restriction of processing where applicable.
• The right to opt out of certain uses or disclosures where applicable.
• The right to data portability where applicable.
• The right to exercise applicable privacy rights without unlawful discrimination.

Where we process your information based on consent, you may withdraw your consent where permitted by applicable law. Withdrawal of consent does not affect processing carried out before the withdrawal.

12. Marketing Communications

Where permitted by law, we may send information about products, services or offers. Where consent is required, we will obtain the appropriate consent before sending marketing communications.

You can unsubscribe from marketing communications at any time by using the unsubscribe option included in the communication or by contacting us directly.

13. Children's Privacy

Our website is not intended to knowingly collect personal information from children where applicable law requires parental or guardian involvement.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or data-processing practices.

Any updated version will be published on this page with the revised update date.

16. Contact Us

If you have any questions about this Privacy Policy or would like to exercise a privacy right, please contact As Mart.