Privacy policy
Last updated: August 2026
1. Introduction
As Mart respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect information when you visit our website, place an order, contact us, create an account or otherwise interact with our services.
By using our website, you acknowledge that your personal information may be handled as described in this Privacy Policy.
2. Who We Are
| Business | Details |
|---|---|
| Business Name | As Mart |
| Business Type | Online Business |
| Address | Rawalpindi 6 Road, Satellite Town, Islamabad, Pakistan |
| support.asmart.shop@gmail.com | |
| Phone | 0339-0109780 |
| Chat with us on WhatsApp |
3. Information We Collect
Depending on how you use our website, we may collect information such as your name, email address, telephone number, billing address, delivery address and information relating to your orders.
| Information | Examples |
|---|---|
| Contact Details | Name, email address and telephone number |
| Order Details | Products purchased, order number and delivery information |
| Address Details | Billing and shipping address |
| Technical Information | IP address, browser, device and information about how the website is accessed |
4. How We Use Your Information
We use personal information only where there is a lawful reason to do so. This may include processing your order, arranging delivery, responding to enquiries, maintaining our website, preventing fraud, improving our services and complying with applicable legal obligations.
| Purpose | Reason |
|---|---|
| Orders | To process, fulfil and deliver purchases |
| Customer Support | To respond to questions, returns, refunds and complaints |
| Website Operation | To operate, maintain, secure and improve our website |
| Legal Requirements | To comply with applicable legal requirements |
5. Legal Basis for Processing
Depending on the circumstances and applicable law, we may process your information because it is necessary to provide our products or services, to fulfil an order or other transaction, to comply with a legal obligation, to protect our legitimate business interests, to prevent fraud or abuse, or where you have provided consent.
6. Payment Information
Payments may be processed by third-party payment providers. Your payment information may be provided directly to the relevant payment service provider in order to complete your transaction and help protect against fraudulent activity.
We do not intend to store complete payment card numbers or security codes on our own systems where these are processed directly by a payment service provider.
7. Sharing Your Information
We may share information with trusted service providers where necessary to operate our business and provide our services. For example, information may be shared with delivery providers, payment providers, technology providers, analytics providers, marketing service providers and professional or legal advisers where appropriate.
We may also disclose information where required by applicable law, legal process or government request, or where necessary to protect our rights, customers, website or business.
8. Cookies
Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage, measure performance and improve the customer experience.
Where required by applicable law, non-essential cookies and similar technologies will be used in accordance with applicable requirements and your available privacy preferences.
9. How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer support, maintaining business records, preventing fraud and complying with applicable legal, accounting and tax requirements.
10. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
11. International Data Transfers
Some of the service providers we use may process information outside Pakistan. Where personal information is transferred internationally, we will take reasonable steps required by applicable law to protect your information.
12. Your Privacy Rights
Depending on applicable privacy law, you may have certain rights relating to your personal information. These rights may be subject to applicable exceptions.
| Right | Description |
|---|---|
| Access | Request access to certain personal information we hold about you, where applicable |
| Correction | Request correction of inaccurate personal information, where applicable |
| Deletion | Request deletion of personal information in certain circumstances |
| Opt-Out | Opt out of certain uses or disclosures where applicable |
| Data Portability | Request certain information in a portable format where applicable |
| Non-Discrimination | Where applicable, exercise privacy rights without unlawful discrimination |
13. Withdrawal of Consent
Where we rely on your consent to process personal information, you may withdraw your consent where permitted by applicable law. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
14. Marketing Communications
Where permitted by law, we may send information about products, services or offers. Where consent is required, we will obtain the appropriate consent before sending marketing communications.
You can unsubscribe from marketing communications at any time by using the unsubscribe option included in the communication or by contacting us.
15. Children's Privacy
Our website is not intended to knowingly collect personal information from children where applicable law requires parental or guardian involvement.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or data-processing practices.
Any updated version will be posted on this page together with the revised "Last updated" date.
17. Privacy Concerns
If you have a concern about how we use your personal information, please contact us first so that we can try to resolve the issue.
Depending on applicable law, you may also have the right to contact the relevant privacy or consumer-protection authority regarding your concern.
18. Contact Us
If you have any questions about this Privacy Policy or would like to exercise a privacy right, please contact As Mart:
| Business | As Mart |
| support.asmart.shop@gmail.com | |
| Phone / WhatsApp | 0339-0109780 |
| Address | Rawalpindi 6 Road, Satellite Town, Islamabad, Pakistan |
This Privacy Policy should be kept updated to reflect the actual technologies, payment providers, analytics tools, marketing services, apps and other third parties used by As Mart, as well as the privacy laws applicable to the customers and locations served by the business.