FAQs

Frequently Asked Questions

Find answers to some of the most common questions about As Mart.

How can I place an order?
Simply browse our products, add your desired items to your cart, proceed to checkout, enter your delivery details and complete your order.
How long does delivery take?
Standard Pakistan delivery generally takes 2–5 business days. Delivery times may vary depending on your city, location and courier service.
How much does shipping cost?
Shipping charges depend on your delivery location and the applicable delivery option. Any applicable shipping charges will be displayed during checkout.
Can I track my order?
Yes. You can visit our Track Your Order page and enter your order details. Where tracking is available, tracking information will also be provided after dispatch.
Can I cancel my order?
Cancellation may be possible if your order has not yet been processed or dispatched. Please contact us as soon as possible if you want to request a cancellation.
Can I return an item?
Yes. Qualifying purchases can generally be returned in accordance with our Return & Refund Policy. Certain products may be subject to applicable restrictions or exceptions.
When will I receive my refund?
Once an approved return or refund has been processed, the refund will normally be issued according to the applicable payment method and processing times.
What if my item arrives damaged or faulty?
Please contact us as soon as possible with your order details. If the product is faulty, damaged or not as described, we will review the issue and work with you to determine an appropriate solution in accordance with our policy and applicable law.
How can I contact As Mart?
You can contact us by email at support.asmart.shop@gmail.com , by phone at 03390109780 , or through WhatsApp.
Where is As Mart located?
Our business address is:

Rawalpindi 6 Road,
Satellite Town, Islamabad,
Pakistan

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